When instructing OPS Services Ltd, you are entering into a legally binding agreement. Such an agreement obliges you (the client) to pay such fees as are agreed either verbally or in writing, and in return OPS Services Ltd will conduct the service requested supported by a report on the outcome of your instructions, written, orally, or in such a way as is deemed fit by OPS Services Limited.
Refunds Policy. Where OPS Services Limited (Private investigator) has been instructed to commence an investigation and any kind of deposit or payment has been made by the client, these monies are non-refundable in part or in full once OPS Services Limited Private investigator has commenced work on the client’s instructions, in full or in part, if the request for refund is made thereafter. If no work has been commenced by OPS Services Limited Private investigator on the client’s and, it is agreed that a refund can be made, a refund less 25% administration fee will be made.
Fees. All fees for instructing OPS Services Limited are payable in advance of OPS- Services Limited Private investigator commencing work on any instructions for the client unless it is agreed in writing to start the investigation prior to payment. These fees are non-refundable unless agreed as per term (2) of OPS Services Limited terms and conditions. If it is agreed in writing that an investigation will start, and payment has not been made, failure to make required payments within 14 days of the investigation proceeding will result in the use of a collection agency to recover our costs (see note 9).
Consultancy/appointment fees and associated expenses are payable and will be charged by OPS Services Ltd Private Investigator at the rate agreed.
OPS Services Limited, its agents, affiliates and representatives make no guarantee that the information contained in reports provided to clients, whether implied or stated, either orally communicated or in writing, are true and accurate. OPS Services Limited accepts no liability for any inaccuracies in its reporting, the use, misuse or any loss arising from its reports.
OPS Services Limited is registered as a data controller under the Data Protection Act 1998 (England & Wales). OPS Services Limited Private Investigator will not knowingly undertake investigations that will be in breach of privacy laws, or indeed any laws governing the domicile within which it is instructed to perform investigations. Any client that is found to be abusing the services of OPS Services Limited, for illicit, criminal or any unlawful purpose will have their agreement(s) with OPS Services Limited terminated without notice. OPS Services Limited will assist any legally recognised authority in the prosecution of parties abusing its services in such a manner. It is a client’s responsibility to seek the proper legal advice about what is lawful.
Confidentiality. OPS Services Limited, Private investigator its agents and representatives will never disclose client information without being served the proper legal instrument that OPS Services Limited must comply with, unless the client expressly wishes us to release any such information to a third party. In the absence of such an instrument, or client authority to release information pertaining to a client’s investigations, OPS Services Limited considers all client materials, identity data, and all material relating to client investigations as highly confidential. After an investigation has concluded and OPS Services Limited has informed the client of the results, all papers, documents or electronic data including emails, computer files and media shall be immediately destroyed. Any documents that are the legal property of the client shall be returned to the client by a method requested by the client, and at the client’s expense.
Results of investigations. If any payment is made to OPS Services Limited Private Investigator for any service whatsoever, it is on the understanding that Payment is for the investigation work that OPS Services Ltd any Private investigator or persons working on behalf of OPS Services Ltd are either about to carry out, or have already carried out. Under no circumstances is payment made on the basis of investigation results. Furthermore when OPS Services Ltd accepts an investigation and gives an expected investigation time for completion, this is only an estimated time and not a guarantee. OPS Services Limited Private investigator will not accept responsibility for delays caused by circumstances beyond our control or indeed elements of the investigation that may result in an extended investigation period
If you have any queries, do not hesitate to contact us Call: 07855306775
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